Returns & Exchanges
At Pop Figures, we want you to love your new style, which is why we offer a 30-day window for returns or exchanges on all unworn apparel with original tags attached. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all clothing tags are intact and the garments are free from any signs of wear.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing